Tiledesk is a free, open-source alternative to Intercom.

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Key features

• Open-source no-code platform for building AI agents and automating customer support.
• Combines live chat, helpdesk, and chatbot functionality in a single solution.
• Drag-and-drop visual builder for creating conversational flows without code.
• Offers self-hosted and cloud deployment options.

Platforms

Linux, macOS, Windows

Links

• Official website: https://www.tiledesk.com/
• Source code: https://github.com/Tiledesk/tiledesk

Pricing

Freemium. Free self-hosted version under GPL-3.0 with unlimited users and conversations, plus a free cloud tier with basic features.